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Each Piece Is As Unique As You Are!
A Note From Us: We’re a mom-and-pop operation—a small creative shop passionate about providing unique, high-quality products with a personal touch. While we may not operate at the speed of big corporations like Amazon, we make it our priority to ensure you’re happy with your purchase. Your support means the world to us, and we deeply appreciate your understanding and grace as we bring some joy to your wear!
Have a Question?
Frequently Asked Questions
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Q: What is your return policy?
A: We accept returns within 10 days of delivery for items that are unworn, unwashed, and in their original packaging.Q: How do I initiate a return?
A: Send us a message through our contact form, and we’ll guide you through the process.Q: When will I receive my refund?
A: Refunds are typically processed within 5-7 business days after we receive your returned item. -
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely.
Q: How do I check the status of my order?
A: We’ll send you a confirmation email when your order is placed, followed by a fulfillment email with tracking details once your order is on its way.
Q: Can I cancel or change my order after placing it?
A: Unfortunately, we cannot cancel or change orders once they are placed. If you are unsatisfied with your purchase, the items will need to be mailed back to us. Upon receiving the returned items, we will issue a refund, excluding the original shipping cost and a 10% restocking fee. -
Q: How long does shipping take?
A: Shipping takes 10 to 15 business days.Q: Do you ship internationally?
A: No, we currently do not ship internationally. However, we can ship to a skybox address within the United States.Q: How can I track my shipment?
A: Once your order is fulfilled, we will send you an email with tracking information. -
Q: How do I find my size?
A: Our Size Chart is available on every product page.Q: Do you offer custom designs?
A: Yes! If you’re interested in a custom design, contact us through the contact form for more details. -
Q: Do you offer discounts for bulk orders?
A: Yes! Contact us through the form on our website for more details on bulk or wholesale orders.Q: Do you run sales or promotions?
A: Occasionally, we run special promotions or discounts. Subscribe to our newsletter or follow us on social media to stay updated! -
Q: What happens if my package is lost or delayed?
A: Once your order is shipped, we are not responsible for delays or lost packages caused by the carrier. If an issue arises, we recommend contacting the shipping carrier directly. Please reach out to us for assistance if needed.Q: Do you offer guarantees on your products?
A: While we strive for high quality, we do not offer guarantees. Products are sold "as is," and we are not liable for damages resulting from improper use or care of the items.Q: Can I file a dispute about my order?
A: We aim to resolve any issues directly with our customers. Please contact us through our Contact Form for support before taking further action.